Shipping & Returns

SHIPPING

We carefully pack all orders from our studio in rural Western Australia. You will receive tracking details once your order is on its way. Need help? Just reach out to us at hello@thecharmcollective.com.au

Australia Wide Shipping

• Standard tracked shipping $9.99 AUD
• Free Shipping on Orders over $150
• Please allow 14 days for your items to arrive (note that remote areas may vary).

International Shipping

• Unfortunately we do not yet offer international shipping yet. We are working on making this happen as soon as possible!

RETURNS

If your item is damaged or you have received the wrong item, please contact us within 14 days of delivery with photos, and we will make it right - whether that means a replacement or a refund.

Unfortunately we can't accept returns on a change of mind or sales items.